Contact Us

At Buffalo Trace Distillery, we value every question, comment, and conversation. Whether you’re shopping online, planning a visit, or simply want to learn more about our heritage, we’re here to help.

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Online Merchandise Orders

For questions about your online merchandise order experience, including shipping, tracking, or returns:
Email: info@sazerac.com

Phone: (866) 729-3722

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General Inquiries

For general questions, product information, or other inquiries:
Email: info@buffalotrace.com

Phone: (866) 729-3722

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Visitor Information

Phone: (866) 729-3722

Tour Availability & Information
Email: reservations@buffalotrace.com

Multiple tours and events are available year-round and vary seasonally. Advance reservations are required and can be booked at buffalotracedistillery.com. Visit our Distillery Tours page for details.

Distillery Tours | Buffalo Trace Distillery
 
Hours:
Monday–Saturday 9am–5pm, Sunday 11am–5pm. Please check our website for holiday hours.

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We’d Love to Hear from You

No matter your question, our team is here to assist. We look forward to welcoming you to Buffalo Trace Distillery — whether online, in our gift shop, or here on the grounds of the world’s most award-winning distillery.