Contact US

At Buffalo Trace Distillery, we value every question, comment, and conversation. Whether you’re shopping online, planning a visit, or simply want to learn more about our heritage, we’re here to help.

Online Merchandise Orders

For questions about your online merchandise order experience, including shipping, tracking, or returns:
Email: ordersupport@buffalotrace.com

Phone: (855) 915-5598

General Inquiries

For general questions, product information, or other inquiries:
Email: info@buffalotrace.com

Phone: (866) 729-3722

Visitor Information

Request a Brochure
Email: thunder@buffalotrace.com

Phone: (866) 729-3722

Tour Availability & Information
Email: visitorcenter@buffalotrace.com

Team Contacts

We’d Love to Hear from You

No matter your question, our team is here to assist. We look forward to welcoming you to Buffalo Trace Distillery — whether online, in our gift shop, or here on the grounds of the world’s most award-winning distillery.